LEASING FAQ

Setting Up A Showing

• Do you work with section 8 voucher holders?

  Yes, we do accept section 8 voucher holder participants. Bedroom voucher size must cover the listed rent price without utilities included. Utility allowance is taken into consideration so please be aware of what utility the tenant is responsible for as this impacts the approved rent amount.

• How Do I Set Up A Showing?

  Showings can be scheduled by visiting the rentals page on our website. If you need assistance in scheduling, please contact our office at (773) 913-2031 ext. 1.

• What If I Want To Talk To Somebody About The Listing?

  Please contact us by email at leasing@paragonpm.net or by phone at (773) 913-2031 ext. 1.

• Once I have scheduled a showing, will I need to confirm?

  Yes, you will receive a confirmation notification via email or text, if you do not confirm the first notification then a 2nd notice will be sent. If that is not confirmed, a cancellation notice will be sent. Once the showing is canceled, you will not receive the access code to the lockbox to complete the showing. All showings are self-showings with timed access to the lockbox.

• What happens if I need to cancel my showing appointment?

  You can cancel your appointment using the original link sent to you by Showmojo at any time.

Working With Cooperating Brokers

• Do you cooperate with other real estate brokers?

  Yes, we work with other licensed agents on rental units listed on the MLS.

Application Requirements

• What are the minimum requirements to be approved?

  Please refer to our Application Criteria on our rentals page: https://www.paragonproperty.com/application-criteria

• Is there an application fee charged and how much?

  Yes, we do charge a non-refundable application fee of $65 per application. All adults 18 years of age and older who will be residing in the unit must submit an application. Note that the fee amount is subject to change.

• If I have filed bankruptcy can I still be approved?

  Yes, we still accept applications from individuals with past bankruptcies. Open bankruptcies may require additional information prior to approval.

• Will I be required to carry renters insurance?

  Yes, renter’s insurance is required for all of our residents. Our Resident Benefits Package (required add-on for all leases) can include renters insurance to help you meet this requirement. You can also use any insurance provider of your choice as long as it meets our policy requirements.

• What specific terms and conditions are required for my renters insurance policy?

  • Be an A rated carrier
  • Coverage amounts of $100k liability and $10k contents
  • Paragon must be listed as additional insured with our insurance verifaction address as shown below:

  Paragon Property Management Group LLC
  PO BOX 660121
  Dallas, TX 75266

Application Process

• How do I get the application so I can apply?

  Note that you must complete a showing first before you can apply. After you have completed a showing, the application link is messaged to you. Alternatively you can click Apply Online from our Rentals Listing page as well.

• What if I cannot locate the property I want to apply for?

  The property may have approved an application or taken down temporarily for repairs.

• Can you hold a place before I apply?

  We are unable to hold rental units for prospects. The unit is available until an applicant is approved and move-in fees are paid.

• Who is required to apply?

  All adults over the age of 18 who will be residing in the unit must apply. Applicants with co-signer must also have the co-signer apply.

• Can I apply for a home without seeing it in person?

  You must complete a showing for the unit prior to applying.

• How long does it take to know if I was approved?

  Application processing may take 3-5 days before the applicant is notified of the final decision.

• Is my application fee refundable if I’m not approved?

  All submitted applications are processed and therefore application fees are non-refundable.

Approval & Move In Process

• If approved what is required to be paid?

  First months rent, security deposit, and any other additional fees. Our leasing coordinator will provide full details of all fees due upon approval.

• How do I pay my required move in fees like first months rent, admin fees, or deposits?

  You will be invited to your resident portal where all fees can be paid electronically.

• How do I get my keys to the property?

  On the day of your lease start date, you will be given a code to a lockbox that has been installed at the property to retrieve your keys. Access will only be given if all move-in requirements have been fulfilled.